We are continually looking for ways to improve your customer experience. So, to complete your maintenance request login to your new private Resident Portal. From there you will be able to make your requests directly to our maintenance system without having to enter your name and address each time. The system will also track and update you on the progress of your request.
To complete your maintenance request...
When you arrive at your login page...
1. Enter the email address you have on file with us.
2. Click on "Forgot your password? Request a new one.
3. Enter your email address and then wait for a welcome email with instructions to set up your new password.
4. Click on "Requests"
5. Click on "Create Request"
6. Choose Maintenance Request
7. Provide us with some information and click "Submit".
To make it even more convenient, there's even a free app for your cell phone or mobile device.
Our end goal is to enable our team to be more responsive to your maintenance requests and help us track and improve our customer service.
So, we are proud to announce our new online resident site. For your convenience, and to better serve you, we offer access to your account 24 hours a day, from your desktop or mobile device where you'll be able to submit maintenance requests directly from your mobile device or computer.